General Terms and Conditions of Business

1.          Our deliveries, services and offers are provided solely on the basis of the following General Terms and conditions of Business in their current version. We shall not accept any provisions deviating from these conditions, unless these are individual agreements or there is express written confirmation. By placing your order, you accept these General Terms and Conditions of Business.

2.          Ordering and delivery

In the event of an order, an agreement is concluded between yourself and

Cassidah
Proprietor Kathrin Boldt
Drosselstraße 26
50858 Köln (Cologne)
Germany

The General Terms and Conditions of Business shall apply regardless of whether you are a consumer or business.

After your order, the purchase agreement is concluded by either express confirmation of receipt by ourselves or by delivery of the goods.

Delivery deadlines are always non-binding. Unless they have been confirmed as binding by us in writing. Compensation for damages in the event of a delayed delivery is excluded in the absence of intent or gross negligence.

3.          Right to cancel

If you are a consumer, i.e. a physical person placing an order which cannot be primarily attributed to your commercial or self-employed professional activity, you are legally entitled to cancel your order.

- Notification of cancellation -

Cancellation period

You have the right to cancel this agreement within fourteen days without providing cause. The cancellation period is fourteen days from the date on which you or a third party appointed by you, who may not be the carrier, takes possession of the goods or, in the case of partial deliveries, takes possession of the final partial delivery or the final item. To exercise your cancellation right, you must clearly inform us

Cassidah
Proprietor Kathrin Boldt
Drosselstraße 26
50858 Köln (Cologne)
Germany
E-mail:
k.boldt@cassidah.com
Fax: +49 221 4845240

(i.e. by letter, fax or e-mail) of your decision to cancel this agreement. To guarantee your cancellation right, you must only send this notification of the exercise of your cancellation right before the end of the cancellation period.

Consequences of cancellation

If you cancel this agreement, we are obliged to return all payments which we received from you, including costs of delivery, with the exception of any additional costs incurred as a result of your choice of a different type of delivery other than the cheaper standard delivery offered by us, immediately and at the latest within fourteen days from the day on which we receive the notification of your cancellation of this agreement. We may delay payment until we have received the returned goods or until you have provided evidence that you have sent the goods back, whichever of the two occurs first.

You must return or transfer the goods to us immediately, and at the latest within fourteen days from the day on which you notify us of the cancellation of this agreement. This deadline shall be met if you send the goods off before the end of the fourteen-day period. You are responsible for the direct cost of returning the goods.

- End of notification of cancellation -

4.          Warranty and liability

We are liable according to applicable legal provision for material or legal defects to delivered goods. The limitation period for legal claims for defects is two years from the delivery of the goods.

We make clear that we assume no liability for any deformation or changes in the surface appearance of our primarily hand-made products as a result of environmental influences.

We are contractually and extra-judicially liable for compensation for damages and reimbursement for needless expenditures in cases of intent and gross negligence in accordance with legal provisions. In any other case, we are only liable for a breach of a contractual obligations, the fulfilment of which is required for the proper execution of the agreement, limited to compensation for foreseeable and typical damages. We shall not be liable in any other case, with the exclusion of liability for damage to life, body or health and under product liability laws.

5.          Prices and shipping costs

The prices valid at the time of the order shall apply. All prices include applicable VAT. Delivery costs are listed separately for each delivery.

The purchase price and shipping costs must be paid at the latest within two weeks of the confirmation of the order and provision of our bank details.

6.          Retention of ownership

The delivered goods shall remain our property until full payment of the purchase price.

7.          Data protection

The only data which we collect without the buyer's permission are those necessary for the fulfilment of the order and the conclusion of the agreement. We only use the data provided by the buyer for the purposes connected to the concluded agreement.